(MBI-LIVE) Process Change: Improving Systems and Processes within the Construction Organization


  • May 11, 2021 10:00 AM – 11:30 AM


  • Online Learning - Zoom
Fee Type of Fee
$100 / Person MBI Members - First 2 People
$65 / Person MBI Members - Each Additional Person From The Same Company
$135 / Person Construction Update Subscribers & Non-Members

Presenter: Christian Burger, Burger Consulting Group - Chicago, IL

Before a company buys new software to solve a perceived need in the organization, it is usually a good idea to take a close look at the processes being automated. This session focuses on how to diagnose a given process, identify needs for automation, how to implement new solutions and bring about positive and impactful change. In the construction industry, there is a considerable amount of un-used or under-utilized software. This happens for a variety of reasons, not all of them under the contractor’s power to change. But some of it is and this will be our focus. This session will share a number of specific tactics that can be used to diagnose processes as well as improve them with a combination of software and process change. We will discuss how IT needs to support these initiatives but, most often, cannot lead them by themselves. We will look at some specific case studies from different types of contractors as well as have an open discussion around the challenges with process change in many construction organizations.

Learning Objectives: 

  • A clear idea of how and why processes break 
  • Ways to measure a process objectively 
  • Practical ways to fix different processes
  • Identify tech solutions that can help IT be part of the solution 
  • Clarify what you need from your organization to be successful 

Master Builder Designation: Project Management - 1.5 credits